FREQUENTLY ASKED QUESTIONS

Last updated on 2019. 01. 07

TICKETING FAQ

WHEN DO TICKETS GO ON SALE?

Tickets will go on sale Friday, January 11, 2019 at 2PM venue’s local time.

🎟 TORONTO Ticket Link

🎟 VANCOUVER Ticket Link

WHAT AM I PAYING FOR? (PERKS)

Ticket(s) to watch Red Velvet’s full concert.

‼ There are no benefits and/or fan engagements included in any of the tickets for Red Velvet 2nd Concert [REDMARE] in CANADA. ‼

WHAT IS THE TICKETING PURCHASING LIMIT?

Max 8 tickets per transaction

WHY IS KPOPME USING THESE TICKET SITES?

We do NOT have any control over which ticketing site(s) are used. Type of ticketing sites is solidly under each venue’s control.

REFUND POLICY

All sales are final. NO exchange or refunds allowed.

‼ May vary depending on the ticketing site. Please check before purchase. ‼

WHAT ARE THE TICKET PRICES?

P1 $235

P2 $180

P3 $135

P4 $90

All prices listed above does NOT include any taxes and/or fees

TICKET LINKS

ARE ALL TAXES AND/OR FEES INCLUDED?

No, the taxes and/or fees are NOT included in any of the ticket prices on KPOPME’s Website and Social Media.

TICKET OFFICE CONTACT INFO

TORONTO: Ticketmaster
Phone: 1-855-985-4357
http://www.ticketmaster.ca/h/customer-service.html

 

VANCOUVER: TicketLeader
Phone: 1-604-252-3700
https://ticketleader.ca/contact-us

SEATING FAQ

IS G.A FIRST-COME-FIRST-SERVED?

For GA tickets, the entry will be first-come-first-served.

IS IT A STANDING OR SEATED CONCERT?

Toronto
👉 All Reserved Seating

Vancouver
Main Floor P1 & P3 👉 Reserved Seating
Bleachers P2 & P4 👉 General Admission

FAN FAQ

CAN WE BRING GIFTS OR FAN LETTERS?

Unfortunately, no gifts and letters will be accepted.

CAN I BRING FAN SIGNS & SLOGAN BANNERS?

Yes, small sized posters, fan signs, and slogan banners are alright.
Please be mindful of other fans around you.

Please remember that anyone involved in this concert may ask it to be removed, thrown-out, or stored for the show, this includes but not limited to venue staffs, artist management team, Team KPOPME, and any other authoritative figures involved in this production.

WHAT TO BRING

🎟 Concert Ticket

💖 Your Love for Red Velvet

Camera Policy

Detail info coming soon.

CAN WE ORGANIZE A FAN PROJECT?

Before proceeding with your amazing fan project(s), please email hello@kpopme.com with an email subject “REDMAREinToronto Fan Project” or “REDMAREinVancouver Fan Project” to have it confirmed by the artist’s management.

WHAT NOT TO BRING

🚫 Any types of camera & video camera, including but not limited to DSLR, digital camera, mirrorless, video camera, GoPro, and etc.

🚫 Tripod

🚫 Selfie Stick

🚫 Liquid Item, including but not limited to alcohol

🚫 Large sized posters, fan signs, and slogan banners

MERCH FAQ

IS KPOPME SELLING MERCH FOR THIS TOUR?

To be updated.

ACCESSIBILITY FAQ

Contact info

Please contact each venue for the details.

TORONTO
Ticketmaster 👉 http://help.ticketmaster.ca/accessible-seating-tickets/
Coca-Cola Coliseum👉 https://mlse.com/accessibility-policy/

VANCOUVER
PNE Forum👉 https://www.pne.ca/event-information/amphitheatre-amenities-code-of-conduct-and-faq/

GENERAL FAQ

TYPE OF SHOW

Red Velvet 2nd Concert [REDMARE] in CANADA is a Full Concert.

WHAT IS THE AGE LIMIT FOR THIS SHOW?

All ages show.

REQUEST FOR THE PRESS PASS

Please email media@kpopme.com with :

  • An email subject “REDMAREinToronto Press Pass Request” or “REDMAREinVancouver Press Pass Request”

 

  • In the email body please include:
    • Name of the Press
    • Name(s) & Position(s) of the individual’s who will be coming once a confirmation is given
    • Link to the article published about Red Velvet 2nd Concert [REDMARE] in CANADA
    • Basic stats about the Press
      • eg. average # of viewers / per month

‼ We appreciate all expressed interest, however, only selected press will be
contacted. ‼

HOW LONG WILL THIS EVENT LAST?

Approximately 120 minutes.

STREET TEAM AND/OR VOLUNTEERS

Please follow @KPOPMEENT on Facebook, Twitter, & Instagram for any recruitments!

More info & Questions please email us

hello@kpopme.com